Customer Testimonials

“I have had personal experience of the standard of care and humanity Abbots carers demonstrate. Last Friday I tripped and fell, hitting my head on the pavement. An Abbots Care worker saw me on the ground and came over to assist me and was then followed by another care worker. They were both very kind and reassuring and carried out First Aid before calling an ambulance crew to check me out as I had a large graze to my head, and the bridge of my nose was cut from my glasses, and was obviously shaken. Another care worker assisted me up and I was taken to their office to wait for the Paramedics. It is so important to mark when you find kindness in people and I know that the tenants at Chilton Green are in very good hands. The lady I visited today told me ‘the girls are my life’.”

Community Officer

“I have been extremely happy with this care agency as they are so efficient, friendly and show empathy which means so much to me. I've used another care company in the past and they were nowhere near as good as this one.

They are well trained and it's so nice as you build up a nice relationship with them too. So I'm very impressed and happy with them. I wouldn't want any other care agency.”

Review from Kay L (Client)

“Carers are extremely good. Nothing is too much trouble for them. Very friendly.”

Valerie H (Daughter of Client)

“Abbots Care Hertfordshire helped my dad regain his independence following my stay in hospital. All the staff were friendly and courteous. Knowing they were there to help was a massive help for me as well as my dad.”

R D (Son of Client)

“My carer has been with me since I left the hospital from my stroke. She is a very caring person, really helpful and never leaves without saying have a good day and see you in the morning.”

B T (Client)Customer

“Always helpful and caring.”

Robin B (Client)

“My carers always treat me with dignity - are cheerful, helpful and will have a chat which is nice if you live alone and are housebound.”

Molly B (Client)

“Very friendly professional carers showing enormous care and respect for the person requiring their assistance. It can be disturbing for someone suffering from dementia to have different faces coming into their home, but their extreme kindness and patience made them feel more like friends. Nothing was too much trouble. Many thanks.”

G M (Daughter of Client)

“When I first came out of hospital I spent 6 weeks dreading the hoist. I had my legs knocked so many times. So when Abbots Care took over I was very nervous, so it was with great relief that I found they were so efficient, such lovely people. I have no fears now and they have made my life so much better.”

F V (Client)

“Level of care and kindness is second to none. We could not ask for more. They are all so very kind to my daughter and we are very grateful. Many thanks.”

Julie H (Mother of Client)

“Generlaly extremely helpful. Will come at times not listed when asked. The office does not always advise when times are changed.”

John C (Husband of Client)

“Speaking for my wife being partially disabled after breaking her neck, I don't think we could have had a better company or team of carers. If there were medals, all our team would be awarded with gold.”

Alan S (Husband of Client)

“I have been very grateful for the excellent care. I have been provided with through Abbots Care. All carers are polite and carry out their duties very satisfactorily, it makes life easier for both service user and carer, if they are rotated regularly to me. New carers always take longer, not knowing my routine, but thankfully my AM carer has become my regular carer and although new and young to this work, he has become very reliable and able. An excellent young man and I hope he can receive some recognition of this.”

Angela S (Client)

“As a care worker I feel I am fitting in well, as a company they are very reliable in every aspect of work. ”


“Abbots does well holding coffee mornings and putting on events for the service users. ”


“The training I have received at Abbots Care has greatly developed my professional capacities.”


“All the staff here are lovely! Such a great care company and an equally amazing team. Would highly recommend”


“Such a lovely company! Amazing team would highly recommend.”


“The abbots team are so kind and always there for you. They’re all so approachable if you have any problems. Highly recommend”


“You and your team have done a fantastic job and you should be proud of your achievements! 18 months ago I would have considered a home care setting to be the best option for my client, but you have shown me that it is possible to achieve a balance where a person's health can improve with the right social support in the community.
Well done!”

Doctor, Community GP