A truly rewarding recruitment career within the Social Career Industry27th March 2018
Working as a recruiter within the care industry is very different to most industries. The main difference being that the Care Workers you hire will make a significant difference to a vulnerable person’s life. Hiring at Abbots Care, whilst process driven, is also very rewarding as you get to see first-hand the difference your hard work makes.
A day in the life of a recruiter at Abbots Care, involves working with the team to engage with individuals that maybe interested in pursuing a career in care, processing applications, face to face interviews, compliance and contract negotiation is a top line framework of what we do. We encourage all of our hiring and customer care team to observe care workers out in the Community, seeing and learning first hand, what the role and challenges of a care/ support worker involves. The backgrounds of our care and support workers are so very diverse, and we welcome carers from all over the world into our community. This means as a business, we need to be both strategic and transparent in our hiring, so everyone is clear on what the job entails and the training and compliance involved with securing a position. We are all target driven to hire the best quality care workers.
As the demand for home based care for the elderly and people with learning disabilities increases, Abbots Care have to work to that demand to ensure all of our 100’s of service user needs are catered for. This means as a team we have to innovate. With mass hiring the ability to remain true to our “Care Values” is imperative. Abbots Care provide a generous budget for the hiring team to work with. We drive towards a “seamless hire” and to enable this Abbots Care have implemented modern technology and hiring systems to enable our team to concentrate on the face-to-face nurturing of our applications, as opposed to just the administration. We also have a brilliant Customer Care team that work alongside us to make sure that once care workers are entered into the application process, they are listened too and supported throughout the journey to employment.
A big part of this journey is the training and ongoing development work required to succeed and grow a career in care. We are lucky to have the most amazing training team that are based in house. Headed up by our Learning and Development Manager, Denise Nannetti and Community Managers, Zara Robertson and Matt Vass. Induction training normally lasts 1 week as is paid training*. Our hiring team are actively involved with on boarding for both training and then moving our trained employees over to the Care and Community Managers for them to shadow.
The role of a Recruiter at Abbots Care is a busy and fun one. The whole Head Office team are approachable, helpful and ready to help. We work 9-5pm and have an on call rota too.
If you are keen to explore the role as a Recruitment Executive at Abbots Care please contact our MD Camille Leavold, email recruitment@abbotscare. Please follow the link to our current open vacancy in the team https://lnkd.in/ghZe-kV.
“I have had personal experience of the standard of care and humanity Abbots carers demonstrate. Last Friday I tripped and fell, hitting my head on the pavement. An Abbots Care worker saw me on the ground and came over to assist me and was then followed by another care worker. They were both very kind and reassuring and carried out First Aid before calling an ambulance crew to check me out as I had a large graze to my head, and the bridge of my nose was cut from my glasses, and was obviously shaken. Another care worker assisted me up and I was taken to their office to wait for the Paramedics. It is so important to mark when you find kindness in people and I know that the tenants at Chilton Green are in very good hands. The lady I visited today told me ‘the girls are my life’.”
Community OfficerSee what our service users think